We have been using OCTOPUS at our 3 hotels for a few years and are very satisfied. OCTOPUS is a user-friendly system that has clearly been developed in this decade – unlike the systems we have used previously. The system is easy and intuitive, which makes it easier to train new colleagues who can quickly navigate the system.
We are particularly happy with the integration with OTAs, it works really well. OCTOPUS automatically updates the OTAs so that we don't suddenly end up with overbookings. We only have to change availability and prices, which are automatically sent to the OTAs, and the bookings go directly into our system.
Another very important thing is that OCTOPUS does not limit the number of users, licenses and workstations. This means that an employee can actually sit at home in the living room and take care of the reception and telephone, create shift schedules, etc.
Reports and statistics are clear and logical – and if a report is missing, OCTOPUS is always willing to create it, usually even for free.
The support is efficient, friendly, accommodating and, not least, extremely competent. We would like to recommend OCTOPUS to everyone else in the industry.
All-in-one cloud-based PMS for hotels, restaurants, cafes, bars and B&Bs
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