We needed a booking system for our 4 hotels and 3 restaurants along the west coast of Greenland. With 133 rooms and several meeting and conference rooms to service, we investigated widely, but the choice fell firmly on OCTOPUS. Here we immediately felt in the right hands, and noticed their willingness to develop, to adapt the system to our specific needs. 

It is absolutely crucial for us that we have now found a partner who can keep up with our strong and rapid development. The basic functions are of course important to us, but the adaptation to our business is even more important; And that is where OCTOPUS has had a strong focus from the start.

 Our switch to OCTOPUS went well. We were realistic and knew that such processes can be cumbersome and that surprises and sudden needs can arise. OCTOPUS handled all of this confidently and we have always been met with openness from solution-oriented employees when adjustments need to be made – both through their support, development and management.

 With 4 hotels, it is extremely important for us to be able to be efficient in training new employees. With OCTOPUS' simple user interface, we have been able to optimize the training significantly. It is a huge plus for us that our new employees are up and running quickly and can concentrate on guest service instead of a difficult IT system.

In addition to our receptionists being frequent users of the booking section, modules such as reporting, API for online booking, online booking for our agents and event management are also key functions for us - and crucial for us to be able to both operate and develop.

We recommend OCTOPUS to everyone in the industry who wants a stable and proactive partner.