We are a hotel with 43 rooms and 5 apartments in the heart of Odense. We primarily only have one receptionist on duty at a time – it is therefore incredibly important for us to have a system that is always online, up-to-date with the work of other employees and gives us a clear overview.

 With OCTOPUS we get that and more. Once you are introduced to the system, you master several tasks very quickly. It is easy to find your way around and it is so logically structured that even our replacements can handle many tasks after only a few shifts have been trained. With previous systems, several tasks were waiting until the permanent staff were back at the hotel. New functions are also being developed continuously that we can quickly integrate into our daily work. All in all, this has given us a lot of peace of mind and we can clearly see both financial and time savings on the staff and training budget.

 We especially use the booking part, where we are very excited about the integration with our OTA channels and that we can now automatically deduct from virtual cards. In addition, the E-conomic integration can also be mentioned as a huge plus for our everyday life.

Our maids are especially happy that the system also works on their mobile devices. This way they can check the status of guest check-outs and clean ahead of time. This saves us unnecessary waiting in the hallways and constant visits to the reception to find out which room they can start on next.

Most importantly for us, however, is the competent and accommodating support at OCTOPUS. From the start, we have received quick help and no question is stupid here. We are always treated well by the friendly team – and not least always taken seriously. Answers and solutions are never far away, regardless of whether we write or call them.

We recommend OCTOPUS to everyone in the industry.