{"id":21347,"date":"2023-11-09T10:14:44","date_gmt":"2023-11-09T10:14:44","guid":{"rendered":"https:\/\/octopuspms.dk\/?p=21347"},"modified":"2023-11-10T07:48:23","modified_gmt":"2023-11-10T07:48:23","slug":"octopus-om-fremtidens-hoteloplevelse","status":"publish","type":"post","link":"https:\/\/octopuspms.dk\/en\/innovation\/octopus-om-fremtidens-hoteloplevelse\/","title":{"rendered":"OCTOPUS on the future of the hotel experience"},"content":{"rendered":"
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OCTOPUS on the future of the hotel experience: <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The receptionless hotel.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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As technology constantly evolves, we also see that traditional business models and service industries are changing. One example of this development is in the hotel industry, where new technologies and innovative approaches challenge the conventional perceptions of what a hotel stay entails.<\/p>

An exciting concept that is gaining increasing popularity is the receptionless hotel. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Automation and efficiency<\/strong>
Running a receptionless hotel does not mean that there is no form of service or staff available. Instead, technology is used to minimize the need for manual work by the staff, which can easily be handled automatically through digital systems \u2013 this gives the staff time to provide better personalized service as well as time for other tasks.<\/p>\n

One key component of this concept is the use of electronic locks that can be opened with a PIN code instead of a traditional key or card. This technology gives guests access to their rooms without the need for physical key handover or contact with a receptionist.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Prepayment provides security and freedom\nA central idea in the receptionless hotel concept is prepayment. Guests pay for their stay online in advance, just as they do with other online purchases. This has several advantages \u2013 the reception does not need to spend time handling payments, and the guests experience a sense of control and flexibility. They know that their stay is already paid for, which eliminates concerns such as queues and unnecessary time spent on check-in and check-out.<\/p>

Direct access with personal PIN code<\/strong>
On the day of check-in, guests receive a PIN code that gives them access to the hotel's entrances as well as their room for the period they have booked. This means that guests do not have to contact a receptionist to get keys.<\/p>

The first time guests use the PIN code on their room door, they are automatically checked into the OCTOPUS system. This creates a simple and self-service experience for the guests, who can arrive at the hotel at any time \u2013 for example, late at night.<\/p>

No hassle and waiting at the reception<\/strong>
Because the stay is already paid for, guests do not need to worry about standing in line at the reception to settle the bill. When they leave their room in the morning and use their PIN code, the electronic lock will automatically update the OCTOPUS system with the status that the guest has checked out and will not return. This efficient process saves time for both guests and especially the cleaning staff, who can immediately begin preparing available rooms.<\/p>

Restaurant and payment options<\/strong>
Although the hotel is receptionless, guests are still able to use the hotel's facilities, including the restaurant. Payment in the restaurant can be made using a credit card or cash, which gives guests the freedom to choose their payment method.<\/p>

Conclusion\nThe receptionless hotel concept demonstrates how technology and automation can change the way we experience hotel stays. Although there is still a need for staff to maintain the property and assist guests when necessary, this approach eliminates unnecessary contacts and makes the entire experience more efficient and seamless. For both guests and the hotel industry, the receptionless hotel may prove to be an innovative way to adapt to today\u2019s technological developments and increase customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\tIt is an exciting step towards the future of the hotel experience, one that we at OCTOPUS already have extensive experience with. We are constantly developing new automations and digitizing in several hotels \u2013 to leverage the staff's qualifications and give them time to serve the guests as well as handle ad hoc tasks more quickly.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact us to learn more.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

OCTOPUS om fremtidens hoteloplevelse: Det receptionsl\u00f8se Hotel I takt med teknologiens konstante udvikling oplever vi ogs\u00e5, at traditionelle forretningsmodeller og serviceindustrier \u00e6ndrer sig. Et eksempel p\u00e5 denne udvikling er i hotelbranchen, hvor nye teknologier og innovative tilgange udfordrer de g\u00e6ngse opfattelser af, hvad et hotelophold indeb\u00e6rer.  Et sp\u00e6ndende koncept, der vinder stigende popularitet, er det receptionsl\u00f8se […]<\/p>\n","protected":false},"author":65,"featured_media":21356,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-innovation"],"yoast_head":"\nOCTOPUS om fremtidens hoteloplevelse - OCTOPUS PMS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/octopuspms.dk\/en\/innovation\/octopus-om-fremtidens-hoteloplevelse\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OCTOPUS om fremtidens hoteloplevelse - 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